GUESTS HOUSE RULES
The Management of Apsaras Tribe Siargao would like to offer you a clean, safe and enjoyable accommodation.

In this regard, may we request your full cooperation in following our House Rules

Terms and Conditions:

1. 
   Upon registration, all guests are required to present a valid photo identification and provide full payment using the original credit card used for the reservation or in cash.
2. 
   Check-in time is at 2:00 PM. Early check-in requests are subject to availability and will incur an additional charge of Php1,000.00.
3. 
   A refundable incidental deposit of Php1,000.00 in cash per room is required at check-in. This deposit will be refunded upon check-out unless used to cover any additional charges.
4. Check-out time is at 12:00 noon. For your convenience, our staff will visit your room 15 minutes prior to assist with the pre-check-out procedure. If you need a late check-out, please request it before departure; we will accommodate based on availability, and additional charges will apply.
5. 
   Visitors are allowed in the lobby or restaurant until 10:00 PM. Beyond 10:00 PM, visitors will be charged as extra person at Php1,500.00 and must be fully registered at the lobby to corresponding guest folio.
   ***Only registered guests are allowed to enter the guest rooms. Unauthorized entry will be addressed in accordance or involvement of local authorities.
6. 
   All rooms can accommodate a maximum of two guests. Any additional person will be charged Php1,500.00 per day for an extra bed or extra person.
7. 
   Smoking is strictly prohibited in all indoor areas, including rooms, designated smoking areas are provided outside which includes your balcony. A charge of Php5,000.00 per day will apply if the room smells of cigarettes or any tobacco products.
8. 
   The swimming pool is open from 8:00 AM to 10:00 PM. No lifeguard is on duty, and children under 12 years old must be accompanied by an adult. The resort is not held responsible to any accident. Day-use guests must pay the corresponding charges at the Front Desk prior to the usage of the pool.
9. 
   For the safety and comfort of all guests, no appliances, such as rice cookers, blenders, electric irons, or any other devices that could pose a fire risk, be brought into the resort. Should you bring any of these items, they can be securely stored at the front desk or security guard station for safekeeping. You can retrieve them during checkout by presenting a claim slip.
10. 
    Bringing outside food and beverages into the resort, including guest rooms, is not permitted. A corkage fee of Php350 per item will be applied by management. Exceptions are made if our restaurant is closed or the items are not available on the premises.
    ***Reheating leftover food during restaurant operational hours will incur an additional charge/corkage fee. The resort is not responsible for any health issues that may arise thereafter.”
11. 
    Room cleaning is provided once daily and this is upon guest request. Housekeeping staff are only available from 7:00 AM to 4:00 PM. Additional cleaning requests will incur a charge of Php350.00 per cleaning.
    ***To support sustainability and the preservation of Siargao’s natural beauty, we change room linens every two days. Thank you for helping us care for the environment!
12. 
    One keycard is provided per room plus electrical access key. All keys must be returned to the front desk upon check-out. Lost keycards will incur a charge of Php 500.00 each.
13. 
    Backwashing or water filter cleaning is scheduled every three days from 1:00 AM to 5:00 AM. There will be no water flow during these hours.
14. 
    Gambling and all forms of illegal activities are strictly prohibited on resort premises.
15. 
    Management is not liable for any loss or damage of any kind, including money, jewelry, electronics, clothing, or valuables. In-room safes are available for your convenience and protection.
16. 
    Guests will be held responsible for paying in full from its original price for any damage, broke or loss caused to resort property fixtures or amenities inside the room during their stay.
    17. Guests wishing to purchase amenity supplies, towels, or linens from the room should inquire at the front desk for prices.
17. 
    Please be aware that there are stray dogs and cats around the resort, we kindly ask that you do not pet them due to the resort’s open layout, we are unable to prevent their entry.

***The resort is not liable for any incidents that may occur during your stay. Furthermore, pets are not allowed in guest rooms, except for service animals with proper documentation.

19. 
    Emergency routes and muster stations are clearly marked throughout the resort, with fire alarms and extinguishers available in all buildings. In case of emergency, please follow staff instructions and refer to the Emergency Plan posted on your door.

***Apsaras Tribe Siargao is a privately owned establishment, and management reserves the right to refuse service at its discretion. Adherence to these policies ensures a pleasant stay for all guests. Non-compliance may result in additional charges, eviction, or involvement of local authorities.

***By signing this, I acknowledge that I have read, understood, and agree to comply with the terms and conditions described herein. Thank you for your understanding and cooperation.